The Data Behind Your bKash Nagad Rocket Sessions
We collect what you give us when you open a profile — your mobile number, the wallet you link for deposits (bKash, Nagad or Rocket), and basic device details tied to your login sessions. This lets us verify your identity, process withdrawal requests, and keep your
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session tied to the same device when you switch from the mobile browser to the home-screen shortcut. A field like your Rocket or Nagad account number is stored only long enough to complete withdrawal verification; we never hold wallet PINs, since that stays inside the wallet
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app itself and never touches our servers. How long we keep a given field, who on our support team can view it, and whether any of it is shared with a payment partner during a transfer depends on the law that applies where you're located and
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the eligible-region rules in force at the time. If you're outside an eligible region, some account features may simply not be available to you. Cookies work the same way: session cookies keep you logged in on a return visit, while preference cookies remember your last-used chip,
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whether that's bKash or Rocket, so you're not re-selecting it every time. You can ask what's on file for your account, or request removal of data we no longer need, through the contact paths below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.